A sip of cool lemonade at arrival, being greeted by a sharply dressed agent, sleeping on a Four Comfort Bed, using the free internet, and enjoying free bottles of spring water are pretty cool, too.

Situated in suburban Metairie, Four Points by Sheraton New Orleans Airport is a pioneer by becoming one of the first smoke-free hotels in New Orleans. After just completing a $4 million top to bottom renovation, every room is equipped with new, inviting furniture and amenities.

From the best New Orleans/Metairie location and shimmering lobby to the sublime, almost psychic service, we think we've created the area's most exceptional hotel.

Four Points by Sheraton is not an art hotel or a boutique hotel or a design hotel or a grand hotel. It is the sketch of a hotel that is built on a new kind of service and a new sort of experience.

We understand that the best hotels feel familiar and remarkable and strange all at once. That they make you feel secure but also surprise you. We believe hotel design should have drama but never be a work of ego, always sensitive to the comfort of the guest.

The internet opens up new possibilities of personalization in terms of service. More than any other hotel website, ours allows guests to tailor many elements of their stay before they arrive, allowing us to provide you with customer service before you arrive. Upon arrival, you can request your favorite magazine, a reservation in a French Quarter restaurant, transportation, a special menu request, or tickets to local attractions.

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